Nonviolent Crisis Intervention Training

Nonviolent Crisis Intervention (NCI) Training prepares our staff to prevent and de-escalate medium to difficult behaviour using both restrictive and non-restrictive methods. NCI is an evidence-based program that teaches verbal, nonverbal, and physical de-escalation techniques to support staff in responding safely and effectively to challenging student behaviours. This training program is widely used in surrounding school districts and in other sectors such as healthcare.

District Principal Jo McKenna and Vice Principal Crystal Truscott are our official trainers. On January 27, 2026, they provided training to 24 CEAs who were either new to the District or renewing their certification. 

All CEAs receive this training, along with Learning Resource Teachers, Principals, and Vice Principals. This required training, which must be renewed every three years, builds capacity in our staff by equipping them with the skills to reduce escalation and respond to difficult behaviour in the safest, most effective ways possible. 

NCI training directly supports the Strategic Plan priority of Organizational Development, which focuses on developing and enhancing procedures and practices that enable the District to meet its strategic goals. As a consistent, evidence‑based approach, NCI strengthens District‑wide practices for responding to challenging behaviours and ensures that CEAs, Learning Resource Teachers, Principals, and Vice Principals apply safe and effective strategies across all schools. The requirement for regular recertification builds long‑term professional capacity and contributes to a healthy, safe work culture. This work aligns with the Strategic Plan outcomes to build a shared commitment to an inclusive, safe, and healthy workplace; provide targeted professional development that supports staff in their roles; and, continue developing and implementing a culture of wellness throughout the District.